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traineo forum thread - Problems or questions?
- Reply by Rachael M
Oh my gosh! I hate it when Traineo randomly blocks some profiles. I know that there are some people who can't see my profile and most recently I can't see Silica Weary's profile. So Silica I left a message for you on my profile because when I search for you on the members page, it comes up with nothing. *sigh* I mean, I know this is a free web site, but is it too much to ask that somebody keep it up? And the whole new release of Traineo thing, they just keep dangling that ca... - Reply by Time-to-Start has begun
I think the picture upload thing is broken. I tried to change my photo last week and it wouldn't work. - Reply by Rachael M
Lilly, I had this problem when I first started using Traineo. Make sure that your file name does not have a space in it. - Reply by Lilly K
no matter what pic i try, no matter the size, the format, etc., i can't upload a new pic to my profile w/o it being "broken" too frustrating!!! - Reply by Shawna D.
Also, how do I delete a motivator that I don't talk to? - Reply by Shawna D.
How do I add someone as a contact? Not specifically as a motivator, but just as a contact on my profile? Thanks! - Reply by Matt McNamara
I registered today, and added 4 motivators and none of them (and myself) got automated emails... which I assume I was supposed to. I ended up deleteing my first account (mattmcnamara.traineo.com) and trying again to figure out if I typoed somewhere, and still no one has got emails. Just letting you know!... - Reply by Drew Bates
Hi Max, is there a way that I can delete my motivators? Many have moved on/don't log on anymore. Thanks! - Reply by Dave Nicholson
Time to get rid of this guy!!! He's spamming everywhere - Marco - Reply by Rachael M
Everyone is. Traineo definitely has some weird quirks. Such as some people don't receive automatic emails, the whole private groups being public thing, some people's accounts don't work correctly (Wendy never did get her account working and had to create a new one), some people cannot send messages to specific other people (but can write on their profile) even though they are contacts and that person can send messages to them, some people cannot write on specific other people�... - Reply by i Slappy
Quoting: spykeGRRR - HUGE problem here... I now have access to EVERY single forum available on traineo. Every single group, even those I'm not a member of, show up underneath the usual forum topics, and the new posts in all the groups show up among the new posts - meaning that sometimes the new posts from the groups that I AM a member of get pushed down the list on the main forum page and thus go completely ignored by me. I am experiencing the same issue. ... - Reply by Rachael M
Yeah, she's not getting the emails so this is no good. She's getting really frustrated. Thanks for the tip though. - Reply by Stephanie Rowe
Rachael -- did Wendy try resetting her password? That is what I had to do. I finally got the email when I clicked "forgot password". (even though I didn't forget it.) I hope that helps. - Reply by Rachael M
Wendy's is still broken. Please fix this before she decides to quit and never come back. - Reply by Stephanie Rowe
It seems to be fixed thank you! I am back. - Reply by Stephanie Rowe
I am unable to log in with my user id stephy1818 -- I tried to reset the password and it isn't working. I am not getting the emails after I tried to reset it. I created this temporary user id, to post, and see if there is something going on. the best email to use for me to get info is stephy60047@yahoo.com, but I could not use that email for this account as it is being used by my account that is not working. Thanks. It looks like it isn't just me as I read above.... - Reply by Rachael M
Hey Alasdair, my friend Wendy recently started using this site and she has sent you guys a couple of emails, but she cannot log on. She is almost positive that she has the right password, and I checked her site to make sure she had the right login name. Her login name is McAttack and her name is Wendy McMillan. Please get this fixed for her. Thanks!... - Reply by Ara Bruno
It says goal met and I am no where near my goal? I wish it were that easy!!! /cry - Reply by Alasdair McLean
Hi Spyke, We'll look into this immediately. Thanks, Alasdair - Reply by Spyke M
GRRR - HUGE problem here... I now have access to EVERY single forum available on traineo. Every single group, even those I'm not a member of, show up underneath the usual forum topics, and the new posts in all the groups show up among the new posts - meaning that sometimes the new posts from the groups that I AM a member of get pushed down the list on the main forum page and thus go completely ignored by me.... - Reply by Bre C.
Quoting: spykeThey disappear automatically after 2 weeks... Ah. Nevermind then. *hand to forehead* - Reply by Rob M.
LOL - Reply by Tim Wilson
Quoting: BuckinghamAliceMy waterbottles are gone... You must be thirsty - Reply by Spyke M
Quoting: BuckinghamAliceMy waterbottles are gone... They disappear automatically after 2 weeks... - Reply by Bre C.
My waterbottles are gone... - Reply by Rob M.
Like Cardio King, I am wondering why there is a limit on changing your name. I changed it a couple times to mess with how it looked and now am stuck on my full actual name. Any way to be able to go back in and change it one more time? - Reply by Chris Colson
I don't see a way to change my preference from lbs to kgs. Could somebody please tell me how to do this without starting a new account? Cheers - Reply by Cardio King
Alasdair, Why can you only change your traineo name twice? Thanks - Reply by Brandon B.
This may be a feature request, unless I'm just not seeing it. I would like to be able to download my custom logs and see a different date range for them just like on my weight log. - Reply by Alasdair McLean
Hi All - Thanks for your patience regarding these issues. We're in the process of upgrading our server hardware due to the dramatic increase in traffic since the New Year. I can confirm we're going to get the messaging up and running ASAP. Thanks so much for your patience and support! Alasdair... - Reply by P.T. Hollett
Quoting: spykeMy time zone's all screwey. Traineo's an hour ahead of what I actually am. Hey Spyke, FYI you can change your timezone in your profile. - Reply by Kayle Simon
Alasdair, Thank you, and thank you for the site. However, there is clearly an issue with capacity, since many of us are finding we cannot enter the site for 1-2 days a week. Any plans to increase capacity, and when? - Reply by Alasdair McLean
Hi All - thank you for raising the issues regarding the problems on the site. We are aware there is known issue effecting outgoing emails. It's being looked into and we hope to have things up and running very shortly. Thanks for your patience. - Reply by Spyke M
My time zone's all screwey. Traineo's an hour ahead of what I actually am. - Reply by Kayle Simon
I come back to this forum to see whether anyone at Traineo is answering these questions. Where are the answers...do they appear elsewhere? Have they given up on us? The site is often too crowded to get on, the motivators aren't getting emails...is anyone working on any of these issues? - Reply by